We hope you are happy with the products you purchase from Weatherwise Instruments. Should you wish return an item Weatherwise Instruments has a 30 day return policy. Returns of non-defective product are subject to a 15% restocking fee. Shipping and handling charges are not refundable. An RMA number must be requested within (30) days of the date of delivery.
Returned product must be complete, in original boxes with accessories including documentation provided at time of purchase.
Except as provided for defective products, you are responsible for all shipping charges for returns.
We will provide a prepaid return shipping label if the return is the result of our error (you received and incorrect or defective item).
Refunds are issued within 5-7 business days from date we received the returned item.
Ship the item(s) being returned in the original packaging. If the original packaging is no longer suitable for re-shipment back to us please pack in comparable packaging and packing material. Ship the package insured and be sure to keep carrier tracking information for reference.
If you receive an item damaged in shipping please refuse the product upon original delivery attempt. If damaged products are accepted, be sure to note the damage on the carrier delivery receipt. Please save the item and the original packaging and notify Weatherwise Instruments immediately to arrange for a carrier inspection with the 10 days of receipt.
Weatherwise Instruments covers all items for a warranty period of 1-year from the original invoice date.
At Weatherwise Instruments discretion, during the warranty period Weatherwise Instruments will repair or replace any equipment found to be defective or will issue credit. The warranty does not cover damage to the equipment as a result of misuse, neglect, normal wear and tear or any act of nature.
Weatherwise Instruments will make every effort to complete shipment of the goods described herein, but in no event shall seller be liable for any loss or damage, or for any delay in delivery to causes beyond its reasonable control, including, but not limited to fire, acts of nature, public enemy, or acts of governmental bodies or agencies.
Weatherwise Instruments makes no warranty – express or implied – as to the merchantability of any product or its fitness for a particular application. We cannot be held responsible for financial loss or damage to equipment arising from the use or inability to use a particular product. We are not responsible for any incidental or consequential damages arising from breech of warranty or any other legal theory even if Weatherwise Instruments or one of its associates has been notified of such possibility.